I am having issues with a GLxA product that I purchased from your website. What are my options?
- For any product that may become defective within 30 days of delivery, we will offer store credit that you can use on our website (same value as the product's MSRP), a replacement, or a refund.
- To contact our customer support and start the RMA procedure, click here. Our CS agents might ask for the Order ID to confirm your purchase prior to offering a resolution.
Warranty only covers defects of products caused by manufacturing or shipping. It does not cover regular wear and tear, including but not limited to, breakage due to abuse, improper usage, etc. The Warranty also does not cover any cosmetic packaging damage that may be caused through shipping of goods to customer as long as the products inside are undamaged.