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Model I - Not working after Core/Firmware update (Red Flashing Scroll Wheel)

We have a quick fix that should help bring back your mouse to a working state.
 

Simply follow the steps below:

1. Make sure your mouse is plugged into a working USB port. Do not unplug it at any point!

2. Download the manual firmware updater here (once you click on the link, the download will immediately start and the new browser tab will close).

3. Extract the ZIP file and run the Model I FW Updater exe file as an administrator.

4. Click on Update Firmware. Your mouse cursor will be frozen during this time and the scroll wheel will be blinking red.

5. Once the update is finished, you will see the following message. You can close the firmware updater. 

6. Your mouse should now be working without issues! :)