Are the microphone booms interchangeable between the GHS Eternal and GHS Eternal RGB?
Yes, the microphone booms are interchangeable. The GHS Eternal microphone boom does not however have RGB on it unlike the GHS Eternal RGB
Does the RGB lighting on the GHS Eternal RGB work with the 3.5mm jack?
No, you will need to use the provided USB-C cable for the RGB to work.
Can I use any USB-C cable for the GHS Eternal RGB?
No, you would need to use a USB-C cable that allows data transmission.
How do I quickly turn the RGB lighting on and off when using the GHS Eternal RGB?
This can be done by pressing and holding the knob on the left ear cup for a couple of seconds or changed in the Software.
Why is my GHS Eternal RGB not showing up in the Software?
The headset will need to be connected to your system via the provided USB-C cable.
You will also need to install the Realtek audio drivers which should be prompted when installing CORE 2.1.15 or newer.
My headset volume is low on the GHS Eternal RGB, how do I increase it?
Please check your Game/Chat balance on the device. This can be adjusted using the knob on the left ear cup or within the Software.
What do the left and right knobs do on the GHS Eternal RGB headset?
The left knob controls your Game/Chat audio balance.
The right knob controls the volume of the headset.
Is the GHS Eternal supported by CORE 2.1?
No, only the GHS Eternal RGB is supported by CORE 2.1.
My GHS Eternal audio is not working on Windows.
Ensure you select the Headphone option when the modal window below pops up in Windows after connecting the headset via the 3.5mm jack.
Why is my GHS Eternal microphone not working on my PC?
If you’re using the GHS Eternal on a PC or laptop, you’d need a combo audio jack to use the headphones and microphone at the same time. Combo audio jacks can often be identified by the small headset (different from headphone) icon.
If your computer doesn’t have a combo audio jack, you’d need an audio splitter to get the microphone working.