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Order modification and cancellation policy

CHANGED YOUR MIND ABOUT YOUR ORDER? NO PROBLEM.

You can cancel your order through our self-service portal within 60 minutes of placing your order. 

If you miss this 60 minute order cancellation window, then unfortunately you will NOT be able to cancel your order. Please contact support to initiate a return process ONCE you have gotten your package.

How to cancel your order:

  1. Click on Account Management page
  2. If you do not have an account, please create one. Use the same email you used to place your order on our site.
  3. Click on Cancel

Alternatively, you can cancel your order via e-mail OR at the orders status page.