This fix is PRIMARILY for the Glorious Model D gaming mice, so it may not work with a Glorious Model O/O Minus mouse. There is no harm in giving it a try, though!
Please follow the guide below and you should have the software up and running in no time.
- Download the following zipped firmware file
- Right-click the downloaded file and extract it to the folder of your choice.
- Open the extracted folder, right-click the "Auto_Online_Upgrade" file and run it as an administrator
- An installation window will open. Let the window close on its own. (you will see a "waiting" message)
- If the mouse stops working after the firmware update window closes, simply unplug it and plug it into the same USB port again
- Start the Glorious software - it should now work fine
If the firmware installation window is stuck on "waiting" for 5-10 minutes, it means your mouse already has the latest firmware update.
However, if you are still experiencing issues with the Model D software, kindly get in touch with our support so we can assist you further.