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Model O 2 Wired - Firmware Update

Before you get started

Before using your new mouse for the first time, it is required that you update its firmware to get the best performance. 

It's also essential to download and install the latest version of Glorious CORE. You can find a download link for the software here. If CORE is already installed on your computer, click on its settings icon  and then click the "Check for Updates" button. The software will notify you if there's an update available.

You need CORE version 1.0.33 or higher to be able to perform the firmware update.

Proceed only if the firmware version you see on the mouse's device screen in CORE shows v2043. If you see v1.0.4 or a higher 1.0.X combination, congratulations! Your firmware is already updated!



Updating Your Model O 2 Wired


Step 1:

  • Connect the Model O 2 Wired, then wait for your mouse to appear on the sidebar and navigate to the Settings screen.
  • Select the “Retry Firmware Update” button and select the Model O 2 Wired from the list.

 



Step 2: 

  • Once the FW update is completed click “Close” on the pop up. 
  • Unplug the Model O 2 Wired and wait for the device to be removed from CORE. 
  • Plug the Model O 2 Wired back in and navigate to the device screen and verify the Firmware version shown is v1.0.4 or higher.

 


 

Troubleshooting Tips

Having trouble updating your mouse's firmware? Refer to the list below for troubleshooting advice.


Update Prompt Does Not Appear:
If no update appears, click on the settings icon  in the bottom left corner, then click the “Retry Firmware Update” button and select your mouse from the available devices list. Then follow the on screen instructions to fully update your mouse firmware.


Update Failed:
Ensure that your mouse is plugged into the USB port and that your internet is connected. Then proceed to follow troubleshooting step one again.


Mouse is Unresponsive:

Try resetting your mouse with the following steps:

1. Hold down the the left click, right click, and middle mouse button for 5 seconds

2. While pressing and holding these three buttons, the RGB lights should blink green

3. Your mouse should be reset to factory settings

4. Proceed to follow troubleshooting step one again.
 

If you're still unable to update your mouse's firmware, please contact our Customer Support Team. They will be happy to assist!