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IMPORTANT: Order modification and cancellation policy

CHANGED YOUR MIND ABOUT YOUR ORDER? NO PROBLEM.

You can cancel your order through our self-service portal as long as it's not being fulfilled.

How to cancel your order:

  1. Go to the Account Management page.
  2. If you do not have an account, please create one. Use the same email you used when placing the order.
  3. Once you log in and see your order history, click on the order that you want cancelled. If you have just placed your order, there should be a "CANCEL" button under "Order Actions". 

If you do not see the "CANCEL" button, simply click on "Contact Support" and submit a support ticket. Our customer support agents will check whether the order can still be cancelled and do that for you.