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My order is still unfulfilled. Should I be worried?

If your order is marked as unfulfilled, there's no need to worry. It simply means it hasn't been processed and shipped yet. 

During the holiday season or other sales events, we may be working through a high volume of orders, so your order may take slightly longer to fulfill. We know you're anxious to receive your items, so we thank you for your patience. Rest assured our team is working around the clock to get your order out the door as quickly as possible.

Once the package ships, you will get a tracking link and the status of your order will change to fulfilled.

If it has been more than 5 business days since you placed your order and you don't think it was fulfilled, feel free to reach out to us to check progress.

NOTE: Any quoted time estimate for fulfillment count Business Days only. Business Days include only Monday-Friday, excluding US Federal Holidays.

So for example, if your order is placed on late Friday, the estimated date for processing is the following Monday/Tuesday.