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Orders and Shipping

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IMPORTANT: USA Shipping And International Shipping
USA SHIPPING What are your domestic shipping rates? DOMESTIC - Standa... more
IMPORTANT: Order modification and cancellation policy
CHANGED YOUR MIND ABOUT YOUR ORDER? NO PROBLEM. You can cancel your order throu... more
Order processing: when will my order ship?
Once you complete an order on our website (and receive a confirmation email from... more
How long will the delivery take?
Once your order ships out, it can take: - 5-15 days if you are a US custo... more
I want to add more products to an order I’ve already placed.
Once you place an order, we cannot modify it to include additional products and ... more
My order was shipped, however I need to make changes to my address.
If you placed your order only a few hours ago, please contact us immediately (ht... more
I need a copy of my Invoice for my order. How do I go about with it?
We ship all packages with an invoice that can be found along with the product. ... more
My order was refunded. When will I get my money back?
Once we issue a refund, it may take few to several days for the money to appear ... more
I decided to edit my order, but I see it was cancelled. What happened?
When editing an order, what you're actually doing is cancelling the one you want... more
My order is still unfulfilled. Should I be worried?
If your order is marked as unfulfilled, there's no need to worry. It simply mean... more
I just recently made a purchase. Where is my tracking link?
Please don't worry. As soon as your order ships, you will receive your tracking... more
Was my order placed? I did not get an order confirmation
Please check your SPAM email for any order notifications from us. Sometimes they... more